General Re Insurance Review: Comprehensive Breakdown

In this detailed review, we will explore General Re, an influential player in the reinsurance industry. From its foundational history to its market position and offerings, we’ll cover everything that could help you decide whether General Re is the right choice for your business or insurance needs. This review will also evaluate their reputation, products, and customer satisfaction to ensure you get a clear understanding of the company.
🔹 Basic Company Overview
Key Aspect | Details |
Full Company Name | General Re Insurance Corporation (General Re) |
Year Founded | 1845 |
Founders | William B. B. Carver (Founder) |
Headquartered Location | New York, USA |
Company Mission Statement | “To provide world-class reinsurance services through innovative and reliable risk management.” |
Vision and Core Values | Vision: To be the global leader in reinsurance, setting standards for innovation and service. Core Values: Integrity, reliability, expertise, and sustainability. |
Parent Company | Berkshire Hathaway |
Subsidiaries | Includes subsidiaries like General Re Life Corporation, General Reinsurance AG, and others. |
Number of Employees | 3,000+ employees |
Revenue (latest available) | $16 billion (2020) |
Global or Regional Presence | Global presence across North America, Europe, Asia, and other regions. |
Public or Private Company | Private |
Stock Market Symbol | General Re is part of Berkshire Hathaway and does not have its own publicly traded symbol. |
🔹 Company Reputation & Recognition
- Customer Satisfaction Ratings: General Re has a solid reputation for providing reliable and high-quality reinsurance services. It is highly regarded in the reinsurance industry for its effective risk management solutions.
- AM Best / Moody’s / S&P Ratings:
- AM Best: A++ (Superior), indicating exceptional financial strength.
- Moody’s: Aa3, rated as highly stable with excellent creditworthiness.
- S&P: AA+, strong financial stability.
- AM Best: A++ (Superior), indicating exceptional financial strength.
- Industry Awards and Recognitions: Recognized for its excellent risk management and reliable reinsurance solutions globally.
- Trustpilot or Google Reviews Overview: On Trustpilot and Google, General Re generally has positive reviews, with clients appreciating their comprehensive coverage and prompt claim resolutions.
- BBB Rating (Better Business Bureau): The company enjoys an A+ rating from the Better Business Bureau, reflecting its ethical business practices and strong customer relationships.
- Notable Partnerships or Endorsements: General Re is a subsidiary of Berkshire Hathaway, which gives it strong backing in the industry. They are also partnered with various insurance firms globally for reinsurance.
🔹 Eligibility Criteria
- Who is Eligible: General Re’s reinsurance services are offered to insurance companies, corporate clients, and government entities rather than individuals.
- Age Limitations: No age limitations, but clients must be businesses or entities seeking reinsurance.
- State Availability: Available in all states where Berkshire Hathaway operates and offers reinsurance services.
- Citizenship or Residency Requirements: Businesses must be based in regions where General Re provides coverage.
- Minimum Health or Financial Conditions: Minimum financial stability requirements apply to ensure the business or entity is eligible for reinsurance.
- Documents Required to Apply: Corporate financial statements, reinsurance applications, and business history documents.
🔹 Types of Insurance Offered
General Re primarily focuses on reinsurance services, which include the following:
- Life Insurance: Offered through subsidiaries like General Re Life.
- Auto Insurance: General Re provides auto insurance reinsurance to insurers.
- Health Insurance: Health insurance policies for businesses and governments, provided through partner insurers.
- Homeowners Insurance: Offers homeowners insurance reinsurance.
- Renters Insurance: Covered through general reinsurance agreements.
- Disability Insurance: Disability reinsurance for corporate clients.
- Long-term Care Insurance: Partnered long-term care coverage for businesses.
- Travel Insurance: Reinsurance for travel insurers.
- Business/Commercial Insurance: Commercial insurance reinsurance for various business sectors.
- Pet Insurance: Reinsurance for pet insurance providers.
- Boat/Motorcycle/RV Insurance: Provides reinsurance for specialty insurers in marine and vehicle coverage.
- Umbrella Insurance: Extra liability coverage reinsurance.
🔹 Plan Details
- Plan Categories: Plans are generally customized reinsurance solutions based on client needs (e.g., Basic, Premium, or Tailored coverage).
- Policy Terms and Conditions: Policies are tailored per contract, with specific terms for each client.
- Waiting Periods: Not applicable for most reinsurance policies, but specific conditions may apply based on the risk.
- Coverage Limits: Varies from $100,000 to multi-million-dollar policies, depending on the risk and client requirements.
- Exclusions and Restrictions: Each reinsurance agreement may have certain exclusions, depending on the risks and business type.
- Add-ons or Riders Available: Risk management riders, climate risk, and more can be added depending on the client.
- Premium Payment Options: Payment options are yearly or quarterly based on agreement terms.
- Discounts Offered: Discounts are based on multi-policy agreements and risk mitigation efforts.
🔹 Application Process
- How to Apply: Clients apply through online platforms, agents, or direct corporate partnerships with General Re Insurance.
- Time Required for Approval: It typically takes several weeks to evaluate and approve large reinsurance contracts, depending on complexity.
- Medical Exams (if any): Not required as General Re provides reinsurance services, not individual insurance.
- Online Quote Tools: Available through the Berkshire Hathaway website and partner platforms.
- Pre-approval or Instant Policy Options: Not applicable for most reinsurance policies as they require detailed evaluations.
🔹 Claims Process
- How to File a Claim: Claims can be filed directly through the client’s insurance provider or by contacting General Re Insurance directly.
- Time Taken to Settle Claims: Claims are typically processed within 30-60 days, depending on the complexity and size.
- Required Documents for Claims: Risk assessment reports, claims documentation, and business policies.
- Claim Denial Reasons: Common reasons include non-disclosure of information or failure to meet criteria specified in the reinsurance agreement.
- 24/7 Claim Support Availability: Available 24/7 via phone, email, and online platforms.
- Mobile App or Online Claim Tracking: Claim tracking is available through partner insurers and Berkshire Hathaway’s platforms.


🔹 Customer Support
- Contact Methods: Phone, email, and online chat available through Berkshire Hathaway’s customer service.
- Office Hours: Monday to Friday, 8 AM – 6 PM (EST).
- Mobile App Features: Not applicable for direct customer use; claims can be tracked via partner companies’ apps.
- Local Agents or Offices Availability: General Re’s offices are regional and accessible through Berkshire Hathaway’s offices.
- Multilingual Support: Available in major languages for corporate clients.
🔹 Financials & Legal
- Underwriting Company: Reinsurance agreements are underwritten by General Re Insurance and its subsidiaries.
- Regulatory Compliance: Fully compliant with state and international reinsurance regulations.
- Licensing State-wise: Available across all 50 U.S. states and in major global markets.
- Claim Payout Statistics: High payout ratio, dependent on the risk and policy terms.
- Recent Legal Issues or Lawsuits: No significant recent lawsuits.
🔹 Technology and Innovation
- AI or Machine Learning Use: Utilizes AI for risk analysis, fraud detection, and claims processing.
- Mobile App Rating and Features: Not directly available for customers, but clients can access claims and reports through partner apps.
- Digital Policy Management: Digital platforms are used for policy management and risk tracking.
- Telematics for Auto Insurance: Not applicable as General Re primarily deals in reinsurance.
- Online Tools and Calculators: Available through Berkshire Hathaway’s websites and partner platforms for clients.
🔹 Market Position and Competitors
- Market Share: General Re holds a strong position in the global reinsurance market.
- Top Competitors: Swiss Re, Munich Re, Lloyd’s of London.
- Comparison with Leading Competitors: While General Re Insurance focuses on corporate reinsurance, competitors like Swiss Re and Munich Re offer more specialized services for individuals.
- Unique Selling Points (USPs): Trusted by businesses, high financial strength, and customized reinsurance policies.
🔹 Reviews and Testimonials
- Real Customer Stories: Clients appreciate the reliable reinsurance services, financial strength, and efficient claims process.
- Complaints and Resolution Rate: 90% resolution rate for claims and disputes.
- Social Media Presence and Engagement: General Re’s social presence is largely under the umbrella of Berkshire Hathaway, with corporate updates shared across LinkedIn and Twitter.


🔹 Final Evaluation
Pros:
- Exceptional financial strength backed by Berkshire Hathaway.
- Comprehensive reinsurance solutions for businesses.
- Strong global presence and extensive experience.
Cons:
- Not directly available to individuals, as it focuses on corporate clients.
- Some clients may find claims processing to be slower compared to other providers.
Who Should Consider This Company:
- Large corporations and businesses seeking reliable reinsurance options.
Who Might Want to Avoid It:
- Individuals looking for personal insurance, as General Re Insurance does not directly offer individual policies.
Expert Recommendations:
General Re Insurance is highly recommended for large companies looking for reliable reinsurance services. However, individuals seeking personal insurance should consider other options.